Southern Management Rentals LLC

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Tenants

Did you know that you can now pay your rent online? It’s fast, easy, and secure, so why wait? Below, you’ll find some information on how to get started and a few reasons why so many others have already made the switch!
Don’t have an account?

It’s easy! Just let us know you want to pay your rent online and we’ll email you an account activation link.
Click here to get started setting up online rent payments.

Benefits
Once you’ve signed up, you can:

View and pay your bills anytime (24/7)
View and pay your bills from anywhere (any computer with an internet connection)
Set up an automatic payment
Sign up for automatic reminder emails
Review your payment history
Convenience
Have you ever looked at a calendar and suddenly realized that your rent was due that day? Or worse yet, that it was due a few days ago and that it was now late? With online rent payments, these concerns are a thing of the past. Simply hop on your computer and in just a few minutes, your rent is paid! Or remove all doubt and schedule a payment in advance so your rent is paid automatically. And this is in addition to not having to write checks, address envelopes, or find/buy stamps…

Security
In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted.

A variety of convenient and secure online payment options are available:

eCheck
Enter your routing and account numbers in your secure Online Portal to pay rent or any other
charge directly from your checking or savings account.
Credit or Debit Card
Use your debit or credit card to pay your rent through the secure Online Portal.
(An online convenience fee applies and is based on your monthly rent charges.)

For eCheck and Credit or Debit Card Payments: You will receive an activation email or text from us to set up your Online Portal.
Click “Activate Now” in the email or activation link in the text and set up your password.
Log in to your personal, secure Online Portal and follow the simple steps to make a payment.
Let us know if you have any questions, and thank you for being a valued tenant!

Please Note: There will be a $50.00 Fee for any check or credit card payments returned by the bank.

We are no longer accepting personal checks for App fees.

Southern Management Rentals offers an emergency hotline outside of normal business hours for the following purposes: no running water, no electric, no heat, fire, gas leak and flooding. If your emergency falls outside of our regular office hours (8am-5pm), please call our office at: 717-880-7017. Please leave a detailed voicemail or text, with your full name, full property address and reason for concern. This voice mailbox is monitored after business hours.

If you are locked out of your rental unit, the tenant is responsible for calling a lock smith and will be responsible for all charges.

While each lease will vary, we typically offer a one year leasing contract with automatic monthly renewals after the initial term expires. Renewal on a yearly period or month-to-month. Rental payments are to be received ON or BEFORE the due date. If you are mailing your payment, do so as early as possible to be sure it is delivered to our office in a timely fashion. Southern Management Rentals takes timely rent payment very seriously; late fees are automatically posted the day after the due date. There is no grace period for late payments, no exceptions. Please read your lease very carefully to know when your due date is. Be sure your name and rental address is clearly listed on your check/money order. If we do not know where to apply monies received, you may not receive credit for your payment.

During non-business hours, we have a drop slot located in our office door. Please place your check or money order into an envelope marked “SMR” to ensure your payment is received.

Southern Management Rentals requires all tenants to obtain renters insurance prior to taking possession. Renters insurance should cover both liability and personal property. Renters insurance is important for tenants because property owners only insure the physical building for liability and fire. If you are looking for a recommendation on where and how to obtain renters insurance, please email us: mandy@somgmt.com.

It is imperative that written permission is required for you to have any pet/pets living in your rental unit as some units allow pets and some do not. Depending on the owner of the unit, there may be additional deposits or fees if pets are allowed. If you are currently leasing from us please contact us directly if you would like to get a pet, this is very important to communicate to our office to request approval, prior to introducing your pet to your home. If a pet is found in your unit and a formal request or approval was not made, the owner will be notified and you will need to pay a $500 cleaning fee plus remove the pet from the premises. Dog breeds that are not allowed in any rental unit: Pit Bull, Rottweiler, Akita, Doberman, Chow, Mastiff, Presa Canario, Ovcharka, Fila Brasiliero, Cane Corso or Beauceron.

Please submit ALL maintenance requests through your ONLINE tenant portal.
Click here to open a new request.
  • Your request will be responded to upon receipt.
  • We handle maintenance requests as first come first serve.
  • Emergency requests will be evaluated case by case.

 

Please understand we are here to help you, however property owners must FIRST approve any work performed on premises. We understand emergency situations arise; please be patient and we will do everything we can to rectify the situation.

We know the process of moving can be very stressful, we compiled a list of local utility companies to make your move-in a little easier.

Click HERE to view and download list.

Pennsylvania Law requires real estate brokers and salespersons (licensees) to advise consumers who are seeking to sell or purchase residential or commercial real estate or tenants who are seeking to lease residential or commercial real estate where the licensee is working on behalf of the tenant of the business relationships permitted by the Real Estate Licensing and Registration Act. This notice must be provided to the consumer at the first contact where a substantive discussion about real estate occurs unless an oral disclosure has been previously provided. If the oral disclosure was provided, this notice must be provided at the first meeting or the first time a property is shown to the consumer by the broker or salesperson.

Click HERE to view and download notice.

As a convenience, here are all of the forms that are available for download:

  • Carbon monixide alarm
  • PA consumer notice
  • Lead paint pamphlet
  • Utility vendor list

Let’s Hear What Our Tenants Say

Don’t trust our words. Let’s hear directly from our tenants and their experience with us.

Southern Management Rentals has redefined what it means to be a tenant. From prompt responses to maintenance requests to their commitment to creating a positive community atmosphere, my experience has been nothing short of exceptional. Living in an SMR-managed property feels like being part of a caring and professional community.

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Chris M.

The professionalism demonstrated by the SMR team is unparalleled. Their attention to detail during the tenant placement process ensured that my needs were not only met but exceeded. From the initial inquiry to the signing of the lease, the entire journey has been smooth and efficient. I wholeheartedly recommend SMR to anyone looking for a rental experience that goes beyond expectations

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Emily P

What sets SMR apart is their proactive approach to maintenance. I've experienced other property management companies, but none compare to the level of care and attention SMR provides. Routine maintenance checks and timely repairs have made me feel truly valued as a tenant. It's clear that they prioritize the well-being and satisfaction of their residents.

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Alex W

Communication is key in any landlord-tenant relationship, and SMR excels in this aspect. From lease agreements to updates on property enhancements, the team ensures that tenants are kept informed. This transparency fosters trust, and I appreciate knowing that I'm renting from a management company that values open communication.

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Jessica H Designation

Moving can be a stressful experience, but SMR made the tenant placement process effortless. Their thorough screening process not only ensured a perfect match for the property but also gave me confidence in the safety and security of my new home. It's evident that they prioritize finding the right tenants for their properties

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Ryan G Designation

I've rented from various property management companies, and SMR has truly exceeded my expectations. Their commitment to creating a positive living environment is apparent in every interaction. From well-maintained common areas to friendly and responsive staff, SMR has set a new standard for what a rental experience should be."

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Sarah L Designation

Are you looking for a comfortable stay?

Get in touch with us for the best tenant placement. We assure you get the right property for you!


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